Ever meet someone and instantly think, “I want to be just like him?” John is the kind of person who moves through life with a comfortable confidence, who has the best advice AND the best concert seats. A pharmacist and entrepreneur, he was our original business mentor. In the early years of Internet-based companies, John got us our first letter of credit after every other bank pushed us out the door. And when an investor made us a hard-to-resist offer during the height of the Internet craze, he dropped everything to talk us out of it. (And boy, was that the right call.) John showed us how to take your business seriously without taking yourself too seriously — an essential element of our company’s culture.