Core Value Spotlight: Be Resourceful

At Pro Athlete we have 12 Core Values that we use to make every single decision in our business. They are, without a doubt, the most important part of what makes us who we are!


Our eighth Core Value Spotlight is about how we encourage all of our employees within every department to Be Resourceful. Inspired by Tommy Lasorda’s notable quote, “There are three types of baseball players: those who make it happen, those who watch it happen and those who wonder what happens.”

At Pro Athlete, we like to believe that by being resourceful we have the ability to do our best work and to continue to innovate and implement the latest and greatest technology to continue to grow our business in each and every area. Here are a few real Pro Athlete employees breaking down what it means to Be Resourceful.

16 Reasons Why Employees Think We Are a Best Place to Work in Kansas City

Since our inception in 1987, Pro Athlete, Inc. has cultivated a one-of-a-kind environment that has translated into a fun place for our customers, alumni, vendors, lenders, friends, and visitors. We’ve been recognized by Kansas City Business Journal and KC Chamber, as well as nationally for our cool and healthy office.

But, do you know the main reasons people want to work here? Here are the top sixteen reasons why employees think Pro Athlete, Inc is a best place to work in Kansas City.

  1. Charity Program. One of our core values is Embrace Stewardship, and we give charitable causes a bear hug, in that regard. Every employee receives a generous annual allotment to give to any charitable organization(s) they choose. We also continuously volunteer as a company for YMCA Challenger, Gloves For Kids, Noah’s Bandage Project, and many more.

  2. Keep It Local. Our coffee shop, Pro Shop, and on-site bar all support local companies. This includes Charlie Hustle tee shirts, Boulevard beer in 6-4-3, and many more local spots are proudly aligned with so our hometown is given plenty of love.

  3. Privately Owned. Locally-owned and no public pressure. At just over 50 employees, Pro Athlete, Inc. easily leverages each employee’s skills and abilities to do more with less. This also gives us the flexibility to spoil employees with better perks.

  4. Free Breakfast and Lunch. Have you met our on-site, culinary-expert Chef Nathan? He cooks up made-to-order eggs every morning, as well as five-star, health-conscious lunches every day. These are at no cost to employees.

  5. Famous Visitors. By virtue of running and, a number of well-known ballplayers have walked our halls. George Brett, Adam Dunn, Michele Smith, Travis Kelce, Matt Besler, and more have enjoyed our hidden treasure. See who else has visited.

  6. 100% Healthy. Always a KCBJ Healthiest Place to Work and nationally-recognized for our efforts, we’re very health-conscious. We are true believers in preventing high-risk diseases by encouraging all of our employees to lead and live a healthy, tobacco-free lifestyle, which is why we have an on-site personal trainer. Seriously.

  7. Interest-Free Home Loan. Looking to buy a house? We help our employees. Salaried employees who have served, at least, one year are eligible for an interest-free loan of $5,000 toward the purchase of their first home.

  8. Oh, Baby! One of our newest perks is our Baby Bonus Program. A new baby means a new addition to our family too, so employees that become new parents are given a monetary bonus and a gift basket featuring Kansas City goodies, gift certificates, baby necessities, and (of course) baby’s first baseball glove.

  9. We’re Competitive. Six years in a row we’ve won our Kansas City Corporate Challenge division. We also have employee tournaments, including pickleball, dodgeball, and racquetball, going year-round. It’s okay to have fun at work too.

  10. Unlimited PTO. Pro Athlete, Inc. is a holistic culture. That means no bosses or managers. Everyone self-manages themselves and that means our full-time, salaried employees control their paid-time-off and self-dictate when their work gets done.

  11. 100% Company Paid Healthcare Coverage. We pay 100% health premium coverage for employees who choose to live a healthy, tobacco-free lifestyle. This coverage includes spouses and dependents.

  12. Best Company 401(k) Program. Preparing for the future is important, which is why Pro Athlete contributes a generous 401(k) contribution match, dollar-for-dollar, up to 10%.

  13. You Never Leave. Our commitment to all of our current and former employees is why we established the Alumni Program for former employees. Once you leave, it doesn’t mean you can’t receive product discounts, invites to company events, and much more.

  14. A Real Company Baseball Game. Every year, we take our company baseball game to a whole new level. Uniforms, announcers, and renting out Community America Baseball Park are all a part of a truly unique experience for our employees.

  15. Player Development Program. Each employee receives an annual allotment each year toward their personal development by completing courses in Pro Athlete University, our own learning portal. Employees can use the money for conferences, certifications, classes, and much more.

  16. I’m Going to Disney World. Personalized bobbleheads and baseball bats greet employees for time awards, but the big one is when you’ve been here for five years. Pro Athlete flys you and your immediate family to Orlando, Florida for a week-long stay at a gated-community house and a week of theme park fun.


Hard to believe this all exists at one company, right? What’s your favorite benefit or perk we offer? Learn more about Pro Athlete, Inc. and why employees think we’re a best place to work in Kansas City.

Company Surprise Leads Staff to Urban Youth Academy

Towards the end of every quarter, we have a company all-staff meeting in our bar. We call it Around the Horn. It’s a fireside chat type of setting and we talk about prominent business items and we pass out a bunch of awards for employees, including service-time awards.


To start 2018 off on the right foot, we decided to switch it up. Since the Urban Youth Academy had recently opened and they enjoy baseball too, it made for a cool opportunity. For the second time in less than 6 months, we decided to surprise the team. We got a bus and loaded everyone on it and went down to the Urban Youth Academy.

We had about 45 people in the group and when we arrived we split into smaller groups and were given tours of the facility. Once the tours wrapped up, we held our Around the Horn meeting around home plate on the indoor field. It was awesome! After that, it looked like it was time to leave, but we weren’t done just yet. We split up into teams and played a game on the indoor field. So it was surely time to go now, right? Well, one more thing....we scheduled two food trucks The Casual Foodie and TacoKingKC to pull up to their facility and provide food for our employees and the awesome Urban Youth Academy staff!

It was an awesome upgrade over our typical quarterly meetings. We got to learn about a fantastic organization and got to meet some amazing people. We want to thank the staff at the Urban Youth Academy for being great hosts. If you haven’t been there, it’s a must-see in Kansas City. Organizations and programs like this really make you realize that the future of youth baseball in Kansas City is in great hands!

Inside Baseball: A Look Inside Pro Athlete’s Merchandising Department.

At Pro Athlete, the Merchandising Department is made up of a combination of several teams, including Product Management, Marketing, and Visual Media. Overall, the department strives to help our customers have the best online shopping experience with us, possible.

Our Product Management team consists of buyers who work with our vendors to bring quality products to our customers.

Our Marketing team focuses on delivering messages to the customer through email blasts and search engine marketing tactics. We provide alternate shopping methods through price comparison sites and product listing advertisements to create a better experience for our customers.

Our Visual Media team is in charge of creating visually appealing material for internal and external customers. Material created ranges from graphic designs to product videos.

Food is the Way to My Heart


When our employees get asked what their favorite thing about working here is, almost everyone says the people first. When you follow that up with what your next favorite thing is, you will almost always hear “the food.” We are fortunate to have a 5-star chef on our team. Chef Nathan has been an integral part of our employee engagement the past 6+ years.

We do believe that food is the way to everyone’s heart, and that’s why this benefit is one of the most important things we do at Pro Athlete. We have been serving food to our employees since the beginning. It has obviously evolved and improved, but it was important for us to just start out doing something. We get asked a lot how much it costs to do our food program, and we say that it doesn’t cost anything, it pays! Most people give us a funny look when we say that, but we truly believe it.

Employees stay on-site and most probably take a shorter lunch break because it’s so convenient. Our team gets to eat together every day and bond over anything they want. It’s healthy for our business. The relationships that are created and enhanced at the bistro table at work are priceless to our organization. We wouldn’t be who we are without that!

Our food service department was recently featured in a publication. Check it out here.

Bon Appetit!

Core Value Spotlight: Build a Systems Dependent Company

At Pro Athlete we have 12 Core Values that we use to make every single decision in our business. They are without a doubt the most important part of what makes us who we are!

Our seventh Core Value Spotlight is about how we build a systems dependent company. We believe good systems are the guts of an organization and make everything flow. Good systems help when you are training new hires, someone is out sick, and most importantly for clarity.

Ultimately, we believe that this methodology helps us as a company to continue moving forward at all times.  Here are a few real Pro Athlete employees breaking down what it means to Build a Systems Dependent Company.

Perk Profile: Enrich Yourself


For years, if you were a salaried employee, you could workout, use the spa, or any other perk during work hours, but hourly employees would have to clock out to utilize the same perks. This past year we decided to make a change and encourage our hourly employees to take some time for themselves each day.

We want our employees at their best when it comes to dealing with our customers and our partners, so we implemented what we call our Enrichment Program. Each hourly employee gets up to 40 minutes paid each day, to enrich themselves. They can work out, read a book, get a pedicure in our spa, take a nap in the nap room, shoot baskets, etc.


When we mention this program to people who are taking tours, they look at us a little funny. We can tell they think we are wasting a bunch of money on this perk. We just don’t see it that way at all. We believe in the concept of an empowerment culture for all our employees. So we trust that they are going to get their work done and not take advantage of the freedom they are granted to enrich themselves.

The Enrichment Program has been going for over a year, and we have received great feedback from our employees. They are thankful to have that time for themselves, and we believe our customers and partners are benefitting from it as well. For all those people who have looked at us kind of funny when we talk about this perk, thank you for the confirmation that we are doing this right. Alright, time to go watch two employees get paid to play racquetball against each other!


Pro Athlete’s Healthy Work Environment Makes Unexpected imPAct

It’s no secret that we strive to create a healthy work environment here at Pro Athlete. One of our 12 Core Values is built around that very approach. When we do things to live out our Core Values, you know it will affect other employees and their families, and we always hope that we can positively affect others as well.

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The story below is an example of someone that was touched and motivated by one of our Core Values. You might be thinking that the motivation helped this person do better at their job or get a big raise, and maybe it will. But in this case, right now, the impact was a heck of a lot bigger than either of those things. We are talking about motivation to kick a life-threatening habit. Here is Rob’s story:


"I have wanted to get in since I first heard about the company. However at that time, I had a good job, but even more importantly, I was a smoker. 25 years of 1/2-1 pack per day. When I lost my job in June I still wouldn’t submit my resume because of smoking, seeing how much of an anti-smoking place the company is, but decided to finally send my resume at being smoke-free for about six weeks. I have now been tobacco free for over four months. I knew I wanted to quit, but honestly, it was the desire to work at Pro Athlete Inc. that put it over the top for me. So, whether anything opens up there or not, I am very thankful that I found out about the company and it being such a desirable place to work, as I now feel comfortable enough to call myself a non-smoker. I’m not naive enough to think cravings won’t hit ever again, but I am strong enough to beat it. So, really, thank you Pro Athlete Inc." -Rob D. 


When Rob shared this story with us, we invited him to our facility to thank him for the gift he gave us. As a company built around strong Core Values, there is no greater gift we could get from a stranger than that person telling us we made a positive impact on their life. Rob toured earlier this week, and it was amazing to see how much he knew about our company. It felt like he could be the one giving the tour!

We don’t know what the future holds for Rob and potentially working here, but we know that there is always a chance that the next game-winning moment for our company might just start with Rob. We also know that we were just as touched and motivated by his story as he was by our company!

Pro Athlete Hosts KC Chamber Networking Event

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A week ago, we were fortunate to host one of the KC Chamber of Commerce networking events. The turnout was amazing as over 80 local business professionals came to our office for the event. It kicked off with an hour of networking over snacks prepared by our in-house chef, along with wine and beer from the taps of our on-site cafe, 6-4-3. Have to give our chef Nathan some props for preparing a full cold seafood bar! It was super fresh, and everyone seemed surprised to see that selection opposed to the standard little meatball things with toothpicks that you normally get at networking events.

At around 5:00 pm, there were a few announcements about the Chamber and then a brief description and video from our team. Then, we had two giveaway drawings for the people who attended the event. The first giveaway item was a gift basket full of Pro Athlete branded apparel, glasses, Freakers and much more. The 2nd prize was a $500 gift card to our top e-commerce website,

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The last half of the event had some more networking in 6-4-3 and guided tours for the attendees by our employee ambassadors. We were able to take them all around the facility and answer questions about our company. Many of the attendees asked how they could stay in touch with us. For anyone interested in staying connected, please follow our blog and sign-up for our Fan Club.

We want to give a huge shoutout and thank you to the KC Chamber of Commerce staff for putting this event on for everyone. It was a really great night, and that is due in large part to the staff there.

If you ever want a tour of the building, please email, and one of our employee ambassadors would be happy to give you the tour!

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Core Value Spotlight: Create a Healthy Work Environment

At Pro Athlete we have 12 Core Values that we use to make every single decision in our business. They are without a doubt the most important part of what makes us who we are!

Our sixth Core Value Spotlight gives you an in-depth look at why we encourage our employees to utilize our facility, as well as how to live out a healthy lifestyle during the workday.

Here are a few real Pro Athlete employees breaking down what it means to Create a Healthy Work Environment.

Pitch In 2018 - Our Guide To Giving Back

Giving back to others is an essential part of our company. In fact, Embrace Stewardship is a Core Value at Pro Athlete, and therefore, we expect every employee to be involved in giving back to our community, to organizations or causes that are important to them and those in need.

That is why we have a Charity Program that offers each employee a generous monetary allotment each year that they can use to donate to charitable organizations. We do this to empower each employee and teach them about the power of giving, as opposed to the company deciding on a couple of charities to donate to as a whole each year. We hope each employee embraces it and carries it with them, and those close to them, throughout their lives.  

In 2017, Pro Athlete and its employees donated more than $58,000 to 82 different charities. Please take some time to read about the charities that our employees chose to help throughout 2017.

Perk Profile: Winter Weather Program

The recent cold spell in Kansas City got us thinking about one of our best company perks for Winter.

When it’s -10 degrees and your car is covered in ice or snow, the last thing you want to do after a long day of massages, free lunch, haircuts, and working out is to get bundled up and scrape your windshield and get in a cold car.

A few years ago we implemented a process where employees could simply electronically request the ice and snow to be removed from their car and it to be warmed up for them. Once the employee inputs the request and desired time, it funnels to our hospitality team who completes the request.

This perk doesn’t get a lot of use, but it has been helpful to some people in the past. The last thing you want to do is chip a nail scraping your windshield after a manicure in the Pro Spa, right?!

Cheers to 30 Years!

Pro Athlete had another great year in 2017. However, this year was extra special for us, being that it marked our 30th anniversary as a company! After a poor customer service experience when trying to purchase award patches for their son’s varsity letterman jacket, Wes and Judi Hedrick took a leap and changed their plans of opening a Jiffy Lube to try and bring a customer-centric sporting goods store to Kansas City’s northland. From current and former employees here in Kansas City, and others all around the country, we want to thank Wes and Judi and the rest of the Hedrick family for making life-long memories for employees, partners and ball players for the past 30 years!

As a company, we have been lucky to be associated with some amazing people during this ride, including our great employees, customers, vendors, lenders, friends and family. For the past 30 years, Pro Athlete has been much more than a place to work. It’s been a home away from home, a place to have fun, a source for giving back to the community, a therapeutic getaway, and most importantly, a place that enhances the lives of those associated with it.

30 years of business is an amazing accomplishment, and we have made sure to have a “ball” along the way. For those of you interested in being part of the team at Pro Athlete, take a look at our website and see what 30 years of love and dedication to customers, employees, and partners looks like. If it’s inspiring to you, head over to the Fan Club section and sign up to Stay Connected with us. After all, the next game winning moment for our company could start with you!

Cheers to 30 Years!

Company Surprise Leads to a Day of Giving

For years, we would do big giveaways for gifts at our annual Holiday party. There would be 10-15 gifts given out to employees. Past gifts included big-screen TVs, iPads, gift cards, airline tickets, an all-expense-paid trip to Disney, and other items of great value.

Two years ago, something special happened.

Our employees got together and said that instead of doing the holiday party giveaways, they wanted to take the money used for the gifts and donate it to those in need. So, for the past two years, employees have teamed up and performed random acts of kindness. These included giving an iPad to a Dream Factory child, over-tipping a waitress in need, and paying for a single mother’s groceries.

It was one of the coolest things we have done. But, this year, we decided to switch it up. 

The day before Thanksgiving, we shut the company down for a few hours. Employees had no idea of the surprise that awaited. Everyone chartered a bus and took toys, diapers, clothes, and games to the children and families of the YMCA Head Start in Northtown. Check out the video!

It’s a Beaut, Clark: Pro Athlete's Holiday Season Unwrapped

With the Holiday season in full swing (pardon the lame baseball pun), we want to give you a glimpse into how we celebrate this time of year.

 Chris H. - Pro Athlete's Wellness Coordinator Ships for The Holidays

Chris H. - Pro Athlete's Wellness Coordinator Ships for The Holidays

Between Black Friday and Christmas are some of the busiest days we have each year. With the increase in holiday shoppers to our sites comes the need for additional staff to fulfill those orders. So, for the past three years, we have built a process that requires every single employee, including the CEO, to complete two shifts in our fulfillment center.

This has a couple of benefits: 1) We don’t have to hire a bunch of seasonal workers for only a few weeks and 2) Our employees get to go back to where this whole thing starts. It’s all about helping to ensure that bat or glove under the Christmas tree in time for that boy or girl to open it on Christmas morning. Knowing that each bat or glove you box up could end up as a gift this time of year is an awesome feeling. We can all remember what it felt like to open that perfect present on Christmas (not including a pink bunny costume), and that motivates our team to help deliver that same memory to kids across the country.


Additionally, it’s pretty typical for offices to decorate for the holidays, and we are no different. Right after Thanksgiving, our Hospitality Team puts up three baseball-themed Christmas trees around the building. That, coupled with a few other things here and there has pretty much been what we have done. This year, however, we decided to up our game. With the help of our Christmas light consultant Clark W. Griswold, we added what can only be described as “a lot” of lights to the exterior of our building. Only four airplanes have mistaken us for runway lights since we installed them.

Like many, we like to celebrate the Holidays with those close to us. Each year we have a Holiday party at different locations throughout the city. We have been fortunate to partner with some great venues the past couple of years.

  • 2012 - All-Star Pizza
  • 2013 - Club 1000
  • 2014 - Kauffman Stadium Crown & Diamond Club
  • 2015 - Top Golf
  • 2016 - No Other Pub

This year, we have partnered with Stockyards Brewing Co. in the West Bottoms. If you haven’t been there yet, you are missing out. Great beer selection and some great people work there.  

Finally, in true Pro Athlete fashion, we also make time each Holiday season to stay focused on our wellness. We all know how tough it can be. To help everyone with the Holiday health struggle, we do a yearly Team Wellness Challenge. We are right in the middle of it now, and the participation is awesome yet again this year. It’s great to have teammates to help hold you accountable for your wellness even during the Holidays.

So there you have it! That’s a small glimpse behind the curtain at how we do the Holiday season at Pro Athlete. Stay tuned for next week’s blog to see one more thing we did this Holiday season. Of all the things listed above, this one is by far the coolest. It was one of the best things we have done together as a team ever!

Thankful Notes

It's that time of the year and with Thanksgiving right around the corner, all of us at Pro Athlete have so many things to be thankful for. Earlier this week, a few of our employees sat down and wrote Thankful Notes and shared with us what they really are thankful for this Thanksgiving. What are you most thankful for this holiday season?

Pro Athlete’s Bring Your Parents to Work Day Was a Hit

Most of you have heard of Take Your Child to Work Day right? Here we call it Rookie Day, and it’s one of our favorite days of the year. So this year we wanted to add another fun day with some more very exceptional people in our lives. Last week, we were proud to host our first ever Bring Your Parents to Work Day.

Employees brought their parents to work to see everything Pro Athlete has to offer. Our parents helped cook breakfast and lunch for employees, and some were even involved with job interviews from applicants.

Throughout the day it wasn’t out-of-the-ordinary to see a father dicing veggies or a maternal figure playing Foosball. And the fun part? Parents were able to experience our culture and see what their loved one does for a living.

Every parent knocked it out of the park, and we are looking forward to doing this again next year. Check out a few highlights from the day!

Don’t Leave Runners on Base...The Pro Athlete Meaning

In baseball, leaving runners on base is one of the biggest frustrations for a team. You’ve done the work to get baserunners, and then you leave them stranded after that third out?! Here, we do our best to never leave runners on base. We want every potential interaction with Pro Athlete to be a homerun!

Have you ever contacted someone for help with something and they agreed to do it, but then they never followed through? Or, have you emailed someone with a question that you need an answer to, and they don’t email you back? What about the person who schedules a meeting with you at 1:00 pm and shows up at 1:15 pm and never lets you know they were going to be late?

Unfortunately, these things happen to us and around us every single day. Most days it happens more than once. Isn’t it just a sick and lonely feeling when you need something important from someone, and they don’t come through for you?

At Pro Athlete, there is zero tolerance for our employees to ever do that to someone. If you aren’t able to help someone right away, a quick email or text letting them know you will help as soon as you can will do the trick. We find that we only hire people who share the same frustration with leaving base runners stranded as we do. We also know that if doing any of the things listed above is acceptable to you, then you DO NOT belong here. We are all about positively wowing anyone we come in contact with, and not delivering on your promise is not a preferred wow.

If the thought of not delivering on what you said makes you sick to your stomach, then Pro Athlete might be a perfect fit for you. And if you get that warm and fuzzy feeling in your stomach when you wow someone in a good way because you went above-and-beyond with your service, then we are positive you will love it here!